FAQs

Will it arrive next working day? We always say 1-2 working days. We aim to dispatch all orders received by 12 noon on a working day for next day delivery (subject to delivery location which you can check HERE). But there are sometimes exceptionally busy days, for example after Bank Holidays.

What type of rope to use? That depends on what you are trying to do. Take a look at our online Rope Finder guide. There is advice about  which rope to use for many different jobs, and about the properties of different types of rope.

I want to be precise - what will the actual diameter of the rope be? Ropes made from natural fibres are often generous in size and can vary from batch to batch - this is most noticeable with cotton rope. Those made from synthetic fibres tend to be more accurate. But our advice is wait for your rope to arrive before cutting or drilling to make sure it fits as you want; and remember that holes in posts need to be substantially bigger than the rope's diameter otherwise the rope will 'bunch' as you try to feed it through. For example if you are fitting 32m decking rope we would advise you drill a 36mm hole.

Do all ropes shrink when wet? Only ropes made from natural fibres (cotton, manila, coir, sisal etc) will shrink when wet.

Why? When natural fibres come into contact with water (rain, dew, immersion, humidity etc) the fibres absorb water causing them to swell. The expansion of the width of the fibre causes the length to shrink.

How much will they shrink? There is no exact formula as it depends on two main factors, namely how wet the rope gets and which natural fibre is being used. We would suggest adding a minimum of 10-15% to your measurements though and then erring on the side of caution.

Should I try and pre-shrink the rope? You can but we prefer that the rope be placed in situ (without securing it) and left for several days allowing the shrinkage to occur naturally.

How long is a piece of string? Haha, very funny... double its midpoint.


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